General

1. These terms and conditions should be read in conjunction with all other T&C's published on the website www.techno.com.au/terms

DROP Solutions

Auto

• All care is taken for the data on the offsite storage device, but Techno Phobia can't be held responsible for any data loss or damaged in the event that it may occur.
• The liability will be limited to one months' credit of the offsite storage service to the customer.
• Should the customer require the data on the storage device to be restored the restore cost will be billed at prevailing Techno Phobia support costs at the time of restoration.
• Techno Phobia remains the owner of the hardware and software used for the DROP Automatic Solution.
• If any component on the DROP Automatic Solution is damaged or lost by the customer they will be responsible for the replacement cost.
• Minimum 24month contract applies unless otherwise stated.
• Onsite storage is limited to a maximum of 4TB
• Offsite image storage is limited to a maximum 500GB for standard and 1000GB for Enterprise

Manual

• All care is taken for the data on the onsite storage device, but Techno Phobia can't be held responsible for any data loss or damaged in the event that it may occur.
• The liability will be limited to one months' credit of the offsite storage service to the customer.
• Should the customer require the data on the storage device to be restored the restore cost will be billed at prevailing Techno Phobia support costs at the time of restoration.
• Onsite storage is limited to a maximum of 4TB
• Offsite image storage is limited to a maximum size of the USB drives supplied.

Fair Use Policy

• The service is subject to Techno Group Fair Use Policy
•   We reserve the right to vary the terms of the Fair Use Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms

Early Termination and Cancellation Policy

• The service is subject to Techno Group Early Termination and Cancellation Policy
• We reserve the right to vary the terms of the Early Termination and Cancellation Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms

Privacy Policy

• The service is subject to Techno Group Privacy Policy
•   We reserve the right to vary the terms of the Privacy Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms

Techno Phobia PC's

• All Techno Phobia Build PC's come standard with a 12 month return to base warranty (unless otherwise stated)
• Techno Group reserve the right to substitute the brand or models of components as required, but will ensure they are of equal quality.

Warranty Policy

• This product is subject to Techno Group Warranty Policy
• We reserve the right to vary the terms of the Warranty Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms

Server Assurance

• The service is billed 12months in advanced and is non refundable
• The service may be delivered by employee's of the Techno Group and/or associated 3rd parties both in Australia and overseas
• If a problem is found during the reporting process, this will be adressed free of charge for up to 15 min, at which point the client will be advised and charges may occur for the remaining service
• While servers are electronically monitored 24x7, alarms are only actioned during standard business hours
• Refer to the Server Assurance PDF for what is included

Warranty Policy

• This product is subject to Techno Group Warranty Policy
• We reserve the right to vary the terms of the Warranty Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms

Early Termination and Cancellation Policy

• The service is subject to Techno Group Early Termination and Cancellation Policy
• We reserve the right to vary the terms of the Early Termination and Cancellation Policy from time to time. A copy of the Policy is available at v

Privacy Policy

• The service is subject to Techno Group Privacy Policy
•   We reserve the right to vary the terms of the Privacy Policy from time to time. A copy of the Policy is available at www.techno.com.au/terms