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Warranty

the ICT Support & Services For Your Business

In relation to your product that is in warranty we are happy in assisting in organising the warranty with the Vendor remotely which will mean you need to be available for us to troubleshoot.

In order for us to proceed can you please accept the following:

  • If you would prefer us to make a backup for you this would be billable at our standard rates
  • If required, pickup/delivery of goods to Techno or the vendor may incur charges
  • If hardware is not found to be faulty by the vendor then any time spent on the job will be billed
  • On completion of the warranty service any customisation to restore functionality of the goods will incur the standard rate
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News

  • Techno Group welcomes all 1 For Group customers
    April 1st 2021 marks the Techno Groups first acquisition since merging with Nova iT Group exactly 12 months ago. The Techno Group have been servicing the IT industry for more than 27 years and are based in Flemington. Going forward…
  • September: To Cloud or not to Cloud – that is the question?
    Many customers ask us, should we move to the cloud and for each client our answer is different. Why, because despite the hype in the market there is no “one size fits all” approach. Let’s take just a quick look…
  • Techno Private Cloud - Refresh
    Over the next 6 weeks there may be a few minor PLANNED interruptions to your services. Don’t worry, we here at the Techno Group understand what these services mean to your business. That’s why we will be scheduling our staff…
  • Techno Group welcome - Eiffel Tower
    Techno Group would like to welcome a Melbourne institution Eiffel Tower to the Techno family of customers.From its inception, the family business has satisfied the traditional customs of the old country – Italy – for the many festivities celebrated on a…

Contact Details

Help Desk: 1300 130 412
Head Office: +61 3 9371 6300
Asia Office: +63 2 485 7521

Email: sales@techno.com.au
Mon - Fri, 8.00am - 8.00pm

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